Shipping & Delivery Policy

Effective Date: 07/23/2021

This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered when purchasing from MiningTheLottery.com.

1. Order Processing Time

• Orders are typically processed within 1–3 business days after payment is confirmed.
• Processing times may vary during high-demand periods, holidays, or due to inventory availability.
• Orders are not shipped on weekends or public holidays.

You will receive a confirmation email once your order has been processed.

2. Shipping Methods & Carriers

We ship using reputable third-party carriers, which may include national or international courier services depending on destination. Shipping method options and estimated delivery times are displayed at checkout when available.

3. Estimated Delivery Times

Estimated delivery times vary by location and shipping method:

• Domestic orders: typically 3–7 business days
• International orders: typically 7–21 business days

Delivery times are estimates only and are not guaranteed.

4. Shipping Costs

• Shipping costs are calculated at checkout unless otherwise stated.
• Shipping fees are non-refundable, except where required by law or for verified defective items.

5. Tracking Information

• Tracking details will be provided once your order ships (where supported by the carrier).
• It is the customer’s responsibility to monitor tracking updates and delivery status.

6. International Shipping

For international orders:

• Customers are responsible for customs duties, taxes, import fees, and clearance charges.
• These fees are not included in the purchase price or shipping cost.
• Delivery may be delayed due to customs processing beyond our control.

7. Delays & Carrier Issues

MiningTheLottery.com is not responsible for delays caused by:

• Carriers
• Customs inspections
• Weather conditions
• Labor disruptions
• Incorrect or incomplete shipping information provided by the customer

We will assist in tracking and support where possible.

8. Incorrect Address or Failed Delivery

If an order is returned due to an incorrect address, failed delivery attempts, or refusal by the recipient, the customer may be responsible for additional shipping costs to reship the order.

9. Lost or Missing Shipments

If your order appears lost in transit:

• Contact us within 7 days of the last tracking update.
• We will work with the carrier to investigate the issue.

If the carrier confirms the shipment as lost, we will offer a replacement or refund, depending on availability and circumstances.

10. Damaged Shipments

If your order arrives damaged:

• Notify us within 7 days of delivery.
• Provide photos or video of the damage and packaging.

We will evaluate the issue and offer a replacement, repair, or refund where appropriate.

11. Digital Products & Training

• Digital products, training, or downloadable materials are delivered electronically.
• They do not require shipping and are not subject to this Shipping & Delivery Policy.

12. Contact & Support

For shipping-related questions or concerns, contact us at:

Email: support@miningthelottery.com

Please include:

• Order number
• Shipping address
• Description of the issue

13. Policy Updates

We may update this Shipping & Delivery Policy from time to time. The version posted on the Site at the time of purchase will apply.